Digital management of Consumer Credit

With savings in working times and paper

Toyota Financial / 2000

Toyota Financial Services is the financial institution belonging to the Toyota group, a leading world car manufacturer. The unique high quality that has always distinguished Toyota products also applies to its customized, flexible financial services.

Problem

Toyota Financial needed to streamline and speed up:

  • The management of fax communications
  • Sending and receiving loan granting communications
Solution

TOYOTA decided to adopt GDD Technology, integrated with OCS management software, to send faxes confirming the granting of loans. A system with two redundant Open Channel Units (each with 4 ISDN channels) was integrated into the OCS management system to allow users to:

  • Send confirmation faxes directly from their terminals
  • Send and receive communications other than those relating to loans
Benefits

Saving paper and working time in managing loan applications.